Last updated: 25th October 2024

Welcome to Poolcover Pro's Privacy Policy! Here, we explain how we collect, use, and protect your personal information when you visit our website at clouted.uk, or use our services (together, these are our "Services").

By using our Services, you agree to the collection, use, and disclosure of your information as described in this policy. If you don’t agree, please refrain from using our Services.

Updates to Our Privacy Policy

We may revise this Privacy Policy periodically to reflect changes in our practices or to comply with new laws. Any updates will be posted here with a new "Last updated" date.

Information We Collect

Information You Provide Directly

We collect the following types of information directly from you when you interact with our Services:

• Customer support information: details you provide when you communicate with us

Information We Collect Through Cookies

We use cookies and similar tracking technologies to collect information about how you use our Site, including:

• Usage Data: details on your browsing activity, device information, browser type, network connection, and IP address.

This helps us enhance the user experience and improve our Services.

How We Use Your Information

Here's how we use the information we collect:

• Communication: contacting you regarding your account, purchases, or any other inquiries.

Cookies Policy

We use cookies to enhance your experience, run analytics, and deliver targeted ads. You can adjust your browser settings to refuse cookies, but some features of our Services may not function properly if cookies are disabled.

Disclosure of Your Information

In certain circumstances, we may share your information with trusted third parties:

• Vendors and service providers: such as payment processors, data analytics providers, and customer support partners.
• Business and marketing partners: such as Shopify, to help with advertising and marketing.
• Affiliates: within our business group to improve our Services.
• Legal and regulatory compliance: if required by law, to enforce our terms, or to protect our rights.

Security and Retention of Your Information

We work hard to protect your information but please keep in mind that no security system is completely impenetrable. We retain personal information as long as necessary to provide Services, comply with laws, or resolve disputes.

Your Privacy Rights

Depending on your location, you may have the right to:

• Access: request details about the personal information we hold about you.
• Delete: request deletion of your personal information.
• Correct: request updates to any inaccurate information.
• Opt-out: manage your preferences for promotional materials and targeted ads.

Note: Please contact us if you'd like to exercise any of these rights, and we’ll work with you to accommodate your request.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal information from children. If we learn that we have collected data from a child, we will promptly delete it.

International Users

Please note that your information may be processed outside your country. If you’re in the EU or UK, we use standard transfer mechanisms, such as the European Commission’s Standard Contractual Clauses, to protect your information.

Contact Us

If you have questions about this Privacy Policy, please contact us using the form below.